Confidentiality policy

Last updated in June 2024

This page explains how we use and process your personal data to comply with the Federal Data Protection Act (LPD) and, where applicable, the EU General Data Protection Regulation (GDPR).

What user data do we collect

We process the personal data you provide to us and, if necessary, data from public sources or third parties. This includes:

  • Personal information (e.g. name, address)
  • Customer activity data (e.g. complaints, contact details)

Data sharing

Data is only shared with authorized third parties necessary for the provision of services (e.g. IT, logistics, marketing) and public authorities if required by law.

Data protection

We use technical and organizational measures to protect personal data against unauthorized processing, loss, or destruction.

Shelf life

Data is stored in accordance with legal and contractual obligations.

User rights

You have the right to access, rectify, oppose, oppose, limit, delete and portability of data concerning you. You can exercise these rights by sending a registered letter to:

Energiz Group SA
Chemin des Champs-Curves 5
1024 Ecublens
Data Protection Service

Exercising these rights may affect our ability to provide services. In some cases, we may refuse requests as permitted by law. ‍

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